Website: myclawsetup.com
Owner: MyClawSetup (Sole Proprietorship)
Location: Montreal, Quebec, Canada
This Privacy Policy describes how MyClawSetup collects, uses, and protects your information when you use our website and setup wizard (the “Service”). Because we serve a global audience, we are committed to upholding high privacy standards. Our philosophy is simple: we only collect what is strictly necessary to process your payment, and we do not store any of your AI configuration data.
1. Data We Do NOT Collect
Your privacy is our priority. Due to the technical design of our Service, we want to be absolutely clear about the information we do not collect:
- Wizard Form Data: The information you enter into our setup wizard (business name, services, hours, assistant name, tone, security level, platform choice) is processed entirely in your web browser (client-side). This data is used solely to generate your local install package. It is never sent to, nor stored on, any of our servers.
- No Database: We do not operate a backend server or database storing customer data or generated configurations.
- No Tracking: We do not use tracking cookies, tracking pixels, or analytics tools (such as Google Analytics).
2. Data We Collect
The only personal information we collect is strictly related to processing your transaction:
- Payment and Billing Information: Your email address, your name, and your business name (if provided) are collected by our payment processor (Stripe) when you purchase our Service.
- Financial Data: Your credit card information is processed securely and entirely by Stripe. We never see, handle, or store your credit card numbers.
3. How We Use Your Data
The limited information collected via Stripe is used exclusively to:
- Send your payment receipt and the digital product.
- Process support requests as needed.
- Communicate with you regarding technical support, only if you initiate contact via email.
- Comply with our tax and accounting obligations under Canadian law.
4. Third-Party Services
We do not sell, share, or rent your personal data to third parties. We use trusted third-party services solely to operate our business:
- Stripe: For secure payment processing. We encourage you to review Stripe's Privacy Policy to understand how they handle your data globally.
- Vercel: For website hosting. Vercel simply serves the static files required to load our website in your browser.
- Hostinger (Optional): If you choose to host your assistant on a cloud VPS using our affiliate link, you will purchase directly from Hostinger and be subject to their privacy policy and terms.
5. Data Retention
Because we do not operate a backend database, the only data retained (name, email, transaction history) is securely held within our Stripe account for the duration required by Canadian tax and accounting laws.
6. Your Global Privacy Rights
While our business is governed by Canadian law (PIPEDA) and Quebec's privacy laws (Law 25), we respect the privacy rights of our international users (including principles found in the GDPR for European users and the CCPA for California residents). You have the right to:
- Request access to the personal information we hold about you (via Stripe).
- Request the correction of your personal information.
- Request the deletion of your information from our customer support records.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: myclawsetup@gmail.com